Frequently Asked Questions
Everything you need to know about your Asta Resort experience.
Where does Asta Resort ship from?
All orders are dispatched from our warehouse in Sydney, Australia. We offer express international shipping to ensure your resort wear reaches you as quickly as possible.
What is your return policy?
We accept returns for store credit only within 14 days of delivery. All items must be in their original condition, unworn, unwashed, and with all tags and hygiene seals attached.
How do I know what size to order?
Each product page features a detailed size guide. As many of our pieces are crafted from signature knit fabrics with varying degrees of stretch, we recommend checking the specific measurements provided or contacting our customer care team for personalized advice.
Can I cancel or amend my order after it has been placed?
Due to our fast processing times, we are generally unable to cancel or make changes to an order once it has been confirmed. Please double-check your shipping address and item selection before finalizing your purchase.
Will I have to pay international duties and taxes?
Import duties and taxes are not included in the item price or shipping cost. These charges are the responsibility of the customer and will be collected by the courier upon delivery, depending on your local customs regulations.
How do I care for my Asta Resort knitwear?
To maintain the longevity of your garments, we recommend a gentle cold hand wash with mild detergent. Always dry your pieces flat in the shade and avoid hanging them, as this can cause the knit to stretch out of shape.